After-sales service policy

SWIWIN promises to provide customers with fast, effective, professional and good after-sales service. As long as you purchase products from swiwin authorized agents/dealers, official sales outlets of swiwin, and official online sales channels of swiwin, you can enjoy return and exchange services, free product warranty services and paid product maintenance services within the scope of this regulation. Please keep the product purchase voucher, receipt or order number, so that you can exercise the relevant rights within the scope of this regulation. The warranty only applies to the user of the original product. This warranty is non-transferable. Our company has the right to modify this policy without prior notice, please check the new policy provisions on the official website of swiwin.

General process of after-sales service