Service and support

Reason analysis:

1. The fuel pipe is not filled with fuel in advance, the oil pipe is bent or blocked;

2. Spark plug failure

The solution:

1. Use the GSU test function to fill the oil line with fuel

2, using the GSU "test fire head", no current is displayed or no bright spot is observed from the tail nozzle. In this case, it is necessary to contact Xuanyun after sales to return to the factory for maintenance.

Reason analysis:

1. Low battery power

2, start motor failure

3. Spark plug failure

The solution:

1. Battery charging

2. Return to factory for maintenance

3. Return to factory for maintenance

Cause analysis: No remote calibration

Solution: Recalibrate the remote control

Reason analysis:

1. There is fuel on the contact surface of the compressor wheel nut and the starting motor clutch rubber ring

2, rubber ring wear

The solution:

1. Use a cotton swab dipped in alcohol or cleaning agent to clean the rubber ring

2. Replace the rubber ring

Reason analysis:

1. There are bubbles in the oil supply pipe

2. the oil pump is not working

The solution:

Oil leak. Check all quick connections

Cause analysis: The antenna signal of the remote control is interfered

Solution: Check interference sources

Reason analysis:

1. The power supply is not turned on

2, the signal cable is not connected in place or connected incorrectly

3. No driver is installed on the computer

4, the signal channel is inconsistent with the actual

5. The sending protocol is inconsistent

The solution:

1. Turn on the power

2. Check whether the plugs are properly connected, and the serial port tool and signal cable 232 are correctly connected

3, contact Xuanyun after-sales to obtain the drive and install

4, unplug the USB plug at the end of the computer, check the computer device manager, open the ZK software to select the corresponding signal channel

5. Open the ECU Tools software and check whether the existing sending protocol setting is "ZK".

1, the power battery Low Volt is lower than the low value (the low value can be modified)

2, remote control receiver Low Volt is lower than 4V

Description: No firehead current detected

Note: Cannot connect to oil pump motor controller (brushless motor version only supported)